ISO9001 GAP Analysis Question 55 Release of products or services upon successful completion of verifications

To assess whether the organization has a compliant process for releasing products or services only after successful completion of planned verifications or written approval, focus on the following:

Verification of Product and Service Requirements:

Ensure there is a defined process for planning verification activities at appropriate stages of production or service delivery, including clearly documented criteria for acceptance.

Completion of Verification:

Confirm that verification arrangements are carried out at the designated stages and that the evidence confirms conformance to acceptance criteria before products or services are released.

Approval Process:

Review the process for obtaining approval before release, ensuring that written approval from the relevant authority or customer is obtained if planned verifications are not fully completed.

Authorization of Release:

Ensure that only the authorized person(s) can approve the release of products or services, with traceability to their identity and confirmation that verification or appropriate exceptions have been authorized.